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Concerns in Healthcare Process Improvement

Concerns in Healthcare Process Improvement

Sample Answer 

Concerns in Healthcare Process Improvement

Does the improvement mean cutting jobs?

This is one of the main concerns and fear in process improvement in healthcare. Healthcare should make it clear to those involved in the process improvement that it is not about eliminating waste but about people.

We have always tried to improve, why do we need structured improvements

Some healthcare staff may feel offended by the introduction of an improvement initiative. They may feel that the management is seeing nothing positive happening from their end (Millard, 2017). It should be made clear that process improvement is merely a way of amplifying the excellent work the medical practitioners are already doing.

Will there be micromanagement

When some practitioners hear that there will be process improvement, they may think someone is coming to tell them how to do their jobs (Millard, 2017). Those involved must be informed that the improvements will be based on their suggestions.

Examples of healthcare processes that can raise the concerns

An improvement initiative can be made to reduce the harm that comes to patients in the healthcare facility. In order to do away with all preventable harm that can lead to critical harm to patients, all the domains of harm would be attacked (Children’s Hospital Association, 2014). The first phase would be to detect all the harms that can come to patients in the hospital. Error prevention tools could be deployed to prevent issues with wrong diagnoses and prescriptions. Achieving these goals would require the change of the patient safety protocols in the healthcare facility. Minimizing patient harm and nosocomial infection would come down to training and awareness.


Children’s Hospital Association. (2014). 4 Quality Improvement Ideas Hospitals Can Implement. Retrieved from

Millard, M. (2017). 6 Pressing Questions Your Employees Have About Continuous Improvement. Retrieved from

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Medicine and Health

Discussing Concerns

This week, I would like you to present to the class a discussion on diffusing concerns. It

Medicine and Health

Medicine and Health

is very important to clearly spell out for an involved group what is coming in process improvement in order to “defuse concerns.” From your experience, what would be some of these concerns that could be in the minds of those participating in a process improvement effort? Provide an example of a healthcare process when these concerns would appear.

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